Referrers

Your Referral, Made Simple.

Our referral process is designed to be straightforward, responsive, and supportive of your clinical workflow.

The Eye Health Centre run a collaborative care clinic model.

Patients can be referred either directly to our doctors or to one of our clinical optometrists for triage, pre- or post-operative assessment or independent clinical management. All the optometrists working with doctors are highly trained in clinical assessment and management in accordance with The Eye Health Centre methods and protocols.

Speak to Our Team Today

Referral Pathways

Oculo Platform

Secure, real-time referrals through the Oculo platform.

Online Form

Submit referrals easily using our online form.

eFax Line

Send referrals directly to our secure eFax line.

Medical Objects

Fast, encrypted communication via Medical Objects.

FAQ Section

Frequently Asked Questions

> How soon can I (or my patient) get an appointment?
We aim to offer timely appointments based on clinical urgency. If your referral is urgent, please call your closest clinic directly and we’ll prioritise accordingly.
> Can I refer myself or a family member?
Yes—while we welcome referrals from GPs and optometrists, you’re also welcome to contact us directly for specialist advice or to book a consultation.
> What eye conditions do you treat?
Our team covers a wide range of eye concerns, including cataracts, glaucoma, retinal conditions, corneal disease, dry eye, and eyelid issues. We also offer paediatric care.
> Do I need to choose a specific doctor when referring?
Not necessarily. If unsure, simply send the referral and our team will ensure it’s directed to the most suitable specialist based on the condition.
> How do I send a referral?
We accept referrals via Oculo, Medical Objects, eFax, and through our online referral form. You can also call our team for guidance.
> Will I be updated about treatment progress?
Yes. If you're a referring practitioner, you’ll receive consultation notes and follow-up reports. For patients, we provide clear communication every step of the way.