Patient Resources

Please email us your referral or phone your nearest Eye Health Centre location to discuss your referral and organise an appointment Contact Us.

Our reception team will phone you to discuss any queries and offer you an appointment.

Please allow some time for your referring doctor or optometrist to process and send their referral to our rooms.

For urgent referrals or appointments, please phone 07 3831 8606 (or your nearest Eye Health Centre).

Please note, our reception team may contact you from a silent number.

It is a Medicare requirement that we submit the details of a referral for you to receive a rebate towards your appointment.

Please see FAQs below regarding coverage or rebates from your private health fund.

Your local optometrist or GP can refer you to The Eye Health Centre. Medicare stipulates that these referrals will expire after 12 months.

Another specialist or ophthalmologist can also refer you. These referrals are valid for 3 months.

At your appointment, one of our clinical optometrists or registered nurses will perform a thorough workup and diagnostic imaging.

Following this, you will have a consult with the doctor to discuss diagnoses and treatment options.

Medicate eye drops may be used to dilate your pupils. This will blur your vision for approximately 4-5 hours. It is not advisable to drive during that period.

Please allow approximately two to three hours for your appointment. Our reception team can provide more information regarding timings, if required.

If you wear contact lenses, please advise the reception team as soon as possible. Depending on lens type, contact lenses may need to be removed a few weeks prior to your appointment for accurate measurements.

Please be advised that The Eye Health Centre is a private billing practice.

Please note, fees are associated with diagnostic imaging performed by the optometrists and nurses prior to seeing the doctor.

Some tests may not receive a Medicare rebate. Where a Medicare rebate is possible, this will be processed through the online portal at the time of payment.

Please contact our reception team for an estimate of fees for your appointment.

Spring Hill

• First Parking | 67 Astor Tce
  Entrance: 1 Cousins Street, Spring Hill. Ask Reception about a discount voucher to reduce your parking costs. Wickham Terrace is accessible via the lift to ground level and passageway through Silverton Place.
• Brisbane City Council Wickham Terrace Car Park 1
  This car park is located on Wickham Terrace itself.
  Automatic pay stations are available on Levels 2 and 4, and cash payment is accepted at the pay station on Level 4
• Street Parking
  There are many Brisbane City Council street parks around this area.

Aspley

• Our Aspley practice is located at the Fountain Shopping Centre, this centre has free parking up to 2 hours.

Wynnum

• Our Wynnum practice has free carparking, also surrounded by ample street parks.

Booval

• Our Booval practice has free carparking, located just past the red mailbox. There are also ample street parks.
• Please note that parking availability and rates may vary, so it is recommended to check the specific details and current rates on the respective websites or contact the parking facilities directly for the most up-to-date information.

• Following your appointment with the surgeon and confirmation of your diagnosis and associated treatment plan, our team of surgical coordinators will be onsite to provide you with an estimate of fees.
• Our Surgical Coordinators can also provide you with the relevant item numbers to confirm your level of coverage with your health fund.
• Surgical procedures may include multiple components to be aware of, such as, the surgeons’ fee, the anaesthetists’ fee, day-hospital admission fees, prosthesis fees, and pre- & post-operative eye drops or treatment.

The Eye Health Centre surgeons prioritise bespoke outcomes and individualised treatment. Therefore, we are only able to provide accurate surgical fee information following your appointment with your surgeon and planning your treatment, customised to your specific needs & lifestyle.

• Private health funds typically contribute towards the surgeons’ fee, the anaesthetists’ fee, day-hospital admission fees, and prosthesis fees.
• Your Surgical Coordinator can discuss alternative surgical pathways and associated out-of-pocket estimates.
• Please note, most procedures have a Medicare item number and qualify for associated rebates.

• The Eye Health Centre surgeons operate at various locations across Southeast Queensland. Your Surgical Coordinator will discuss with you which day-hospital is convenient for you.
• Please note, each doctor does not perform surgery at all of the below locations.

Brisbane CBD

• • Brisbane Day Surgery
  • Eye Tech Day Surgery Spring Hill

North Brisbane

• • Chermside Day Hospital
  • Moreton Day Hospital

South Brisbane

• • Eye Tech Day Surgery Mount Gravatt

Ipswich

• • St Andrews Ipswich Private Hospital
  • Ipswich Day Hospital

• The Eye Health Centre accepts referrals from regional and interstate patients.
• Please phone our team to discuss how we assist with an appointment that suits your travel arrangements.
• The Eye Health Centre also participates in the Patient Travel Subsidy Scheme (PTSS). Information about the PTSS can be found below.
• Our Surgical Coordinators are eager to collaborate with you to optimise the efficiency of your trip where they can. When feasible, we can arrange both your pre-operative appointment and surgery admission in a single visit. (Please note, this is not possible for all procedures where prostheses are custom made or repeat pre-operative measurements are required).

Appointments with our ophthalmologists take 1 – 2 hours. This includes the workup, diagnostic imaging, measurements, and consultation or treatment with the doctor.

To perform a comprehensive examination, dilation drops may be required. These drops will blur your vision for approximately 4-5 hours.  It is not advisable to drive during that period.

No, private health funds do not contribute towards appointments with the ophthalmologist. Please talk with our Surgical Coordinators at your appointment about health fund contributions for surgery.

No. Please phone reception to discuss contact lens wear prior to your appointment. Contact lenses, if worn prior, may distort measurements and diagnostic images.

All Eye Health Centre locations are equipped with a variety of diagnostic equipment. Your optometrist will forward any relevant scans as part of your referral; however, to establish a diagnosis or treatment plan, additional diagnostic images or repeat scans may be required.

Yes, you are welcome to attend an appointment and subsequent reviews at any Eye Health Centre. We collaborate across all of our Eye Health Centre locations.

No, we do not offer glasses. We also suggest getting your spectacle prescription examined by your local optometrist, where there will be an opportunity to select suitable frames.